Shipping policy
Shipping Policy
| Information | Details |
|---|---|
| Order Processing | All orders are processed within 2–3 business days (Monday–Friday, excluding holidays). Once your order has been shipped, you will receive a confirmation email with tracking details. |
| United States | Estimated delivery: 7–15 business days |
| Canada & Europe | Estimated delivery: 7–15 business days |
| Australia & New Zealand | Estimated delivery: 15–25 business days |
| Central & South America | Estimated delivery: 7–15 business days |
| Asia | Estimated delivery: 7–15 business days |
| Africa | Estimated delivery: 15–30 business days |
| Tracking Information | A tracking number will be sent to your email once your order has shipped. If tracking updates do not appear within 5 business days, contact us at contactearredlight@gmail.com |
| Order Cancellations | Orders begin processing immediately after purchase and cannot be cancelled once placed. Please refer to our Refund Policy for return eligibility. |
| Lost or Missing Packages | Please ensure your shipping address is correct before placing your order. EarRedLight™ is not responsible for orders delivered to incorrect addresses entered at checkout. |
| Customs & Import Duties | International orders may be subject to customs fees or import duties depending on your country. These charges are the responsibility of the customer. |
Please note: Delivery times are estimated and may vary due to customs clearance or local carrier delays.